Nexus National Security Network

Customer Service Centre

Customer Service Centre

Opened in 2013 our customer centre is based in Manchester and is the hub of all operations for our business.

Nexus Manchester customer support centre

Our customer service team are on hand 24 hours a day to facilitate the operations of our business and communicate with our customers.

Nexus Customer service team

Our systems manage over 300 ad hoc job requests a day and our customer service agents play a key role in ensuring that all work is completed and reported in a timely manner.

Nexus systems manage

We also offer a hot desk facility for our customers and welcome visitors and partners throughout the week.

Visit Nexus in Manchester

Caffyns PLC joins Nexus

Caffyns PLC
Caffyns PLC

"We have recently renewed our contract with Nexus and have been very happy with the service that we have received. They have delivered what we agreed at the start of our contract and communicate professionally and effectively."

Our Customers

Guaranteed access to Company Director. Response within 24h.

Fair Price Promise.
Never get overcharged

Service Excellence.
Automation and Quality.