Customer Service Centre

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Customer Service Centre

Opened in 2013 our customer centre is based in Manchester and is the hub of all operations for our business.

Nexus Manchester customer support centre

Our customer service team are on hand 24 hours a day to facilitate the operations of our business and communicate with our customers.

Our systems manage over 300 ad hoc job requests a day and our customer service agents play a key role in ensuring that all work is completed and reported in a timely manner.

We also offer a hot desk facility for our customers and welcome visitors and partners throughout the week.

Related Information

Amthal joins Nexus

Amthal Fire and Security

"Amthal have enjoyed partnering with Nexus for several years and have found them to be a trusted business partner that deliver a quality service. It was important for us to work with like-minded customer focused people who are not our competitors."

Our Customers

Guaranteed access to Company Director. Response within 24h.

Fair Price Promise.
Never get overcharged

Service Excellence.
Automation and Quality.

About Nexus National Security Network

Nexus has developed and grown its business by listening to our customers and partners to deliver a flexible quality service for the security industry.
The Nexus business model thrives on its good relationships, integrity and as the largest totally outsourced mobile security business in the UK. We passionately believe that by protecting your business in partnership with you, we are never directly a competitor or threat to your business.
Our 24/7 Customer Care Centre delivers a professional service and technology that is at the forefront of the industry.

Follow the conversation on Twitter: #ProtectInPartnership

Customer Service Centre